Auto mechanics have a lot of information to keep track of, such as billing, inventory, estimates, customer records, quotes, emergency and recurring inspection appointments, and more.
For better or for worse, the days of countless Excel spreadsheets or, even farther back, paper-and-pencil record keeping are long gone, as these approaches are just not efficient for running a repair shop, particularly for auto mechanics who want to make a profit.
There are multiple auto repair POS software available to address all of the challenges and needs an auto repair shop may have.
Some of these systems and tools also help auto mechanics diagnose and repair vehicles, thereby spending less time on each customer’s vehicle. In this article, we’ve featured the three best auto repair POS software and the benefits and drawbacks of each.
All of these systems are flexible and customizable, able to handle emergencies and any other pressing and not so pressing shop management needs.
Best Auto Repair POS Software: Maxx Traxx
Maxx Traxx by Scott Systems doesn’t do much in the way of marketing, which is why not enough auto repair shops know about it. This system software is all-inclusive, easy to use and affordable. It’s designed for use in auto, RV, heavy truck, motorbike, bike, marine, restoration and specialty repair shops. It features a wide variety of versions depending on the size of the shop, the widest-encompassing being the corporate version.
Maxx Traxx is also one of the first systems of its kind, going back to 1987. It’s made in the US, which is important for anyone committed to supporting American businesses. It boasts the highest-rated support in the industry. The manufacturers even offer a full-running free trial.
It’s much easier to add parts that were built in the shop earlier than with other systems. Also, data transfer from previous systems is easy and convenient. The system is quickly customized and integrates great with vendors. Their customer service is very fast and helpful. All your issues are resolved at the speed of light.
Quick, fully functional software
The software is quick and fully loaded. All the new features that are released are automatically included in the update that follows.
The program can be used on the level of your choice. Clients say the company takes the time to call to see how you’re getting along with the system.
This system is recommended to any shop owner looking for a super financial accountability and customer base system. Maxx Traxx will make your transition to upgraded software versions seamless, and further, this POS is a great orientation for new staff.
We recommend utilizing the full accounting features, because this will save you the time and trouble of having to export or import and enter data twice. Moreover, the integrated credit card processing is wonderfully simple to set up, unlike with other systems with separate terminals with thermal paper rolls. The C/C confirmation is printed out directly on the invoice, which leaves a nice impression.
Generally, you can rest assured that Maxx Traxx’s capabilities will meet and even exceed your expectations, especially their kind, committed Customer Support center. They are based in California, but you can expect a prompt reply and a friendly, cooperative approaches even if you’re on Eastern time.
On the downside, clients have complained that the menus are relatively old-school, and it hasn’t been possible for them to stretch out big jobs over more than one day, leading to an excessive number of duplicate appointments.
3 Top Auto Repair POS Software
Web-Est supplies online auto evaluating and collision estimation for auto repair shops. Its price is relatively steep compared to Maxx Traxx at $119/month. The POS software integrates raw, OEM data from Mitchell International and gives its licensed clients access to the figures by configuring them into their online platform. The company services the small to average-size auto repair market by providing good-value logic-based impact patch up calculating software at a relatively reasonable cost. Web Est comes with parts and pricing, labor database, labor rates, estimating, and repair tracking. It’s known to be one of the best auto repairing platforms for independent vehicle repair shops.
Its most important functions and features are top OEM data, aftermarket information system, worldwide access, availability of frame data, support for unlimited imaging, point and click graphical system supported by the highly advanced Mitchell database and affordable pricing. All these features and functions make this system one of the top ones for auto repair because it is based on the system of configuration and customization and is very easy to use as well.
Multiple Rate profiles
Estimators can offer rates for fleet accounts, walk in customers, wholesale accounts, and / or non-taxable accounts. You can select from a pre-set profile for every situation and help your business account using preset charges for other expenses to estimate for each repair. Web Est uses labor and paint times, price info and part numbers and under hood dimensions for all types of vehicles regardless of make and model.
It’s quite simple to choose parts to repair or replace, including paint time, labor time and part pricing. Paint time includes two-tone, one stage, clear coat or three stage. You can also choose to add underside, edging, and blending in any combination.
Hassle-free upgrades and data availability
All updates are made instantly, because Web Est is an online product. You don’t need a new computer, any apps to download or software to upgrade. As mentioned, the system utilizes Mitchell Full Frame and Opening Data. This universally valid info is available to Web-Est clients as a guaranteed option and can be used with any frame machine or pulling device.
Worldwide Access and Unlimited Imaging
Web-Est‘s collision estimating software gives auto repair shops the ability to develop an estimate from home, the shop, or in the field. All clients need is their log-in data and they have access to their estimating program any place and time. The system also provides the ability to include as many photos as necessary on your estimate, making smoother repair cost settlement between you and an owner or adjuster possible.
The system includes most aftermarket vendor’s parts information for free. If you don’t see the vendor you are working with in the system, call support and the data team will include that company’s information in the system.
On the downside, Web Est does not update their prices often. As a result, they are frequently lower than the dealer prices. What’s more, clients have complained that the software has had many glitches over time.
This system offers a good price to performance ratio, and the universal accessibility and reliability of its data are a major advantage. The pros outweigh the cons by far.
CarVue is a simple, easy-to-use garage and shop management system that runs in your web browser. You don’t need to download or install anything. It’s designed to save time on the everyday jobs that car sales and auto repair businesses are tasked with. The system is accessible on any web-enabled device. Any independent or franchise workshop in the world can benefit from the comprehensive garage management it offers.
Easy sign up
The first major advantage of CarVue is how easy it is to sign up for. The sign-up process is simple, fast and logical. They require a few details from prospective clients on their sign-up page, after which you’ll get a verification message to your email address to confirm your details and you’re taken right to your account setup. You can start using CarVue. No billing or credit card details are required to sign up – the trial is free.
Dashboard and Control Tower
This feature is customizable based on your specific needs. The dashboard is your personal view of the POS software. It’s where you come each time you log in, giving you a 360-degree view of your shop from one screen. The dashboard is your business control tower. It utilizes metrics and charts to offer you a high level overview of your business.
Monthly Invoice Breakdown
The Invoice Widget shows your sales performance in the current and previous month broken down by nominal account codes, while the Account Widget features a half-a-year trend of your business revenue and expenses. The Repair Shop Widget shows you what’s in progress in your business, what’s due in the next week and what’s been completed.
You can access various CarVue modules quickly using quicklinks and delve into your business areas more effectively. For example, the Repair Shop module helps you organize and simplify the repair process in your car shop with fantastic visibility of everything incoming, what is being worked on and what has already been completed in your shop.
The Super Search feature lets you type in search words and see suggestions pop up as you type. If there are no results, there are some quick-add options to save time.
Using the Pre-Repair Dashboard you can add new reservations, send pre-visit messages and view shop capacity in calendar view. You can also design your own layout – the system templates are reliable and flexible, letting you add your company log and change the layout the way you want it to look.
Quick Contact and Vehicle Editing
You don’t need to access the record to view and edit the vehicle and contact details on the repair order – that’s just one click of a button away. You can choose individual lines to set up invoices which you can print and send to your clients. You can also post straight into your accounts with accounts integration.
You can add a vehicle and a contact and schedule the repair all from one screen, after which you fill the repair order with line items on the next.
Customizable Repair Boards let you manage reservations and repairs, moving them about in your shop by clicking and dragging. You can also fill in your repair order quickly by adding repair lines for parts, labor, and packages for common types of products.
You have to load the system up all the time. There is no phone app yet. Neither are there short cuts for desktops.
The system is generally reliable with lots of convenient features.
Our final say on best auto repair POS software
The most important thing to look for in an auto repair POS software is reliability. You want something you can use long-term and be pleased with the performance. Many programs are hard to learn, and this may not always be time well-spent, which is another reason for our top choice. Don’t underestimate the value of good support – you need a support department that will do everything in their power to help you with any issues or questions you may have.
Choose wisely, but once you have chosen, do not regret it. No program is an absolutely perfect fit for a business as specialized as auto repair. Maxx’s biggest benefit is that you can see the profitability in a job right from the get-go and adjust with ease where necessary. The support is great, and the inventory system is very useful and easy to use.